Australia, Bali, Fiji, New Zealand, Thailand
From 1st September I now require a minimum spend of $2,000 excluding flights at time of booking (can be made up of hotels, cruises and/or tours). I have already had this policy in place for domestic Australia bookings for some time.
This is because booking just your flights isn't really my passion, your entire holiday is.
The best trips are planned as a whole trip so that I can see that everything works together seamlessly.
Thank you as always for trusting me with your travels.
My service fees are commensurate with my time, expertise, knowledge, and personalised professional service.
My service fees will be quoted depending on the following:
*complex last minute bookings will incur a higher booking fee as I will need to prioritise your trip
My fees cover the following:
Service fees are non-refundable in the event of cancellation of your trip. Thank you for your understanding.
For new bookings from March 2026, 10% cancellation fee applies to cancelled bookings for hotels/cruises/tours/car hire after full payment has been made.
This is in addition to any supplier cancellation fees. This is to cover the time I have spent working on the initial bookings, cancelling arrangements and lost commission.
My service fees are also non-refundable.
Travel Managers have additional terms & conditions which can be found here